Biller Portal

What the Biller Portal does for you?

Maya offers multiple Bills payment integration opportunities. No development team, no problem! Offer bills payment on the Maya app, and accept transactions through the Maya Biller Portal.

Integration DevelopmentYou won’t need a development team to integrate with Maya. Be onboarded and have access to the Maya Biller Portal and Maya Business Manager.
Transaction Validation and PostingManually validate received transactions. You just need to accept and reject transactions through the Biller Portal. Initial status of the transaction is PENDING until accepted by the merchant through the Biller portal.
Transaction Settlement and ReportsAccess all the Bills Payment transactions as a settlement report, using the Maya Manager. This will show all the previous day transactions.

Maya Bills Pay Transaction Flow

Step 1: Customer to perform transaction in Maya Consumer / Negosyo App

Refer to Maya's Bills payment customer journey. From the Maya Consumer or Negosyo App, the customer chooses your Biller tile, inputs the transaction details, and pays for the transaction. They will receive a receipt and a SMS notification, with a transaction status of PROCESSING.

ℹ️ Transaction amount will be deducted from the Customer’s account.

Figure 1 - Maya Business App Receipt
Figure 2 - Maya App Receipt
Step 2: Receive transactions via Biller Portal

The Biller Merchant shall receive all transactions for processing, validate each entry, and mark either as “Approved“ or “Reject“.

Figure 3 - Transaction Tab - Biller Portal
Step 3: Transaction Status Update

Customer will receive notification depending on the action taken.

ApprovedIf accepted, customer is able to see that transaction is valid and sent to the biller thru his receipt with status COMPLETED.
RejectedIf rejected, customer receives notification as a failed transaction. Transactions status in-app shifts to FAILED state and refunds balance back to customer’s account.
ExpiredTransaction expires if the Biller Merchant did not approve nor reject the transaction for a certain period of time (depending on the agreed expiration setup). Default expiration is 24 to 72 hours. If expired, customer receives notification as a failed transaction. Transaction shifts to FAILED state and refunds balance back to customer’s account.

Generate Reports

Maya Settlement Reports

View daily settlement reports via Maya Manager, which covers all previous day successful purchase transactions and refunds. The fees, either Service Fee or Convenience Fee, are also indicated in generated report, and is deducted/added accordingly to compute total settlement amount.

ℹ️ Not yet familiar how to download Settlement Reports? Learn more

Biller Portal Reports

From the Transactions tab of the Biller Portal, click “Download Report“ button to download the reports you need as .csv format, based on your date filter and/or Transaction type, e.g. For Approval, Approved, Rejected, All.

Other Features

User Access Management

The Biller Partner admin can provide Maya Biller Portal access to colleagues.

⚠️ People to be provisioned should be listed in the SEC certificate.