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This page provides a comprehensive list of potential error codes that may arise when calling Maya's Remittance API.
General Errors
REMGTW0001
REMGTW0001HTTP Status: 400
One or more fields have invalid values (headers or body). Please review the list of invalid fields provided in the response.
REMGTW0002
REMGTW0002HTTP Status: 422
You are not allowed to use the service because you are not yet onboarded in Maya’s Remittance system. Please contact your Maya Relationship Manager to check your onboarding status.
REMGTW0003
REMGTW0003HTTP Status: 422
You are not allowed to transact or use the service because your status is inactive. Please contact your Maya Relationship Manager to check and update your status.
REMGTW0004
REMGTW0004HTTP Status: 422
You’re trying to transact a remittance that is invalid (e.g. specified claim agent is from the unaffiliated remittance company). Kindly use a valid remittance offering.
REMGTW0005
REMGTW0005HTTP Status: 422
You’re trying to transact a remittance that is inactive (e.g. specified claim agent is from the unaffiliated remittance company). Kindly use a valid remittance offering.
REMGTW0006
REMGTW0006HTTP Status: 422
You are not allowed to use the remittance offering. Kindly reach out to your Maya Relationship Manager for the list of remittance offerings that you may use.
REMGTW0007
REMGTW0007HTTP Status: 422
You’re using a remittance offering that is inactive. Kindly reach out to your Maya Relationship Manager for the list of remittance offerings that you may use.
Server Related Errors
REMGTW0000
REMGTW0000HTTP Status: 500
An unexpected error occurred while processing the transaction. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMDDR0000 REMDDR0001
REMDDR0000 REMDDR0001HTTP Status: 500
An unexpected error occurred while validating the accounts. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMDDR0502 REMDDR0503
REMDDR0502 REMDDR0503HTTP Status: 503
The account cannot be validated due to intermittence within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMDDR0504
REMDDR0504HTTP Status: 504
The account cannot be validated due to timeouts encountered within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMUNS0000 REMUNS0001
REMUNS0000 REMUNS0001HTTP Status: 500
An unexpected error occurred while validating Maya Center network. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMUNS0502 REMUNS0503
REMUNS0502 REMUNS0503HTTP Status: 503
The Maya Center network cannot be validated due to intermittence within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMUNS0504
REMUNS0504HTTP Status: 504
The Maya Center network cannot be validated due to timeouts encountered within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMCPM0000 REMCPM0001
REMCPM0000 REMCPM0001HTTP Status: 500
An unexpected error occurred while validating your account. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMCPM0002 REMCPM0503
REMCPM0002 REMCPM0503HTTP Status: 503
Your account cannot be validated due to intermittence within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMCPM0004
REMCPM0004HTTP Status: 504
Your account cannot be validated due to timeouts encountered within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMRMS0000 REMRMS0001
REMRMS0000 REMRMS0001HTTP Status: 500
An unexpected error occurred while screening the participants. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMRMS0502 REMRMS0503
REMRMS0502 REMRMS0503HTTP Status: 503
The participant's screening cannot be processed due to intermittence within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMRMS0504
REMRMS0504HTTP Status: 504
The participant's screening cannot be processed due to timeouts encountered within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMCRG0000
REMCRG0000HTTP Status: 500
An error occurred while processing the balance transfer. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMCRG0001
REMCRG0001HTTP Status: 500
The balance transfer cannot proceed due to internal restrictions. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMCRG0502 REMCRG0503
REMCRG0502 REMCRG0503HTTP Status: 503
The balance transfer cannot be processed due to intermittence within the service. Kindly retry the transaction later using a new x-idempotency-key.
REMCRG0504
REMCRG0504HTTP Status: 504
The balance transfer cannot be processed due to timeouts encountered within the service. Kindly retry the transaction later using a new x-idempotency-key.
Transaction Related Errors
REMGTW0010
REMGTW0010HTTP Status: 422
The transaction you are confirming does not exist. Kindly initiate a transaction first.
REMGTW0011
REMGTW0011HTTP Status: 422
The request you are trying to initiate has an existing transaction with the same request information. You can inspect the status of the existing transaction using the included ID. Otherwise, you can initiate the same request with a different x-idempotency-key.
REMGTW0012
REMGTW0012HTTP Status: 422
The transaction you are confirming already reached its confirmation deadline. Kindly initiate a transaction again using a different x-idempotency-key.
REMGTW0013
REMGTW0013HTTP Status: 422
The transaction you are confirming does not exist. Kindly initiate a transaction first.
REMGTW0014
REMGTW0014HTTP Status: 422
You’re trying to initiate a request with the same x-idempotency-key but with a different request body. If this is a new transaction, please use a different x-idempotency-key.
Account Validation Errors
REMGTW0008
REMGTW0008HTTP Status: 422
The combination of source and receiver accounts for remittance is not supported for this client. Kindly reach out to your Maya Relationship Manager for further information.
REMGTW0009
REMGTW0009HTTP Status: 422
The combination of source and receiver accounts for remittance is inactive for this client. Kindly reach out to your Maya Relationship Manager for further information.
REMGTW0015
REMGTW0015HTTP Status: 422
The receiver name does not match the receiver account name on the record. Please check with the customer and ask them to provide the correct details.
REMDDRS001
REMDDRS001HTTP Status: 422
The source account in Maya does not exist. Try another account and make sure you use the valid one.
REMDDRS002
REMDDRS002HTTP Status: 422
The source account is not allowed to participate in a remittance. Try another account and make sure you use the valid one.
REMDDRT001
REMDDRT001HTTP Status: 422
The target account in Maya does not exist. You may ask the sender to provide a valid receiver account.
REMDDRT002
REMDDRT002HTTP Status: 422
The target account is not allowed to participate in a remittance. You may ask the sender to provide a valid receiver account.
REMUNSS001
REMUNSS001HTTP Status: 422
The source account is not in the Maya Center network. Kindly check the source account in your request if it is a valid Maya Center account.
REMUNST001
REMUNST001HTTP Status: 422
The target account is not in the Maya Center network. Kindly check the target account in your request if it is a valid Maya Center account.
REMCPMS001
REMCPMS001HTTP Status: 500
The source account in Maya does not have an organization ID. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMCPMS002
REMCPMS002HTTP Status: 500
The organization ID of the source account in Maya does not exist. Kindly contact your Maya Relationship Manager to assist you in checking and getting more information.
REMCPMS003
REMCPMS003HTTP Status: 422
You’re using a source account that is not associated with you. Kindly use a source account that you own.
REMRMSS001
REMRMSS001HTTP Status: 422
The sender failed our sanction screening. Your system should handle this according to your business process.
REMRMSR001
REMRMSR001HTTP Status: 422
The receiver failed our sanction screening. Your system should handle this according to your business process.
REMCRGS001
REMCRGS001HTTP Status: 422
The source account does not exist in the specified financial institution. Try another account and make sure you use the valid one.
REMCRGS002
REMCRGS002HTTP Status: 422
The source account is not allowed to participate in a remittance. Try another account and make sure you use the valid one.
REMCRGS003
REMCRGS003HTTP Status: 422
The source account has an insufficient balance. Please request to replenish your source account and make sure it has sufficient balance before processing a remittance send.
REMCRGT001
REMCRGT001HTTP Status: 422
The target account does not exist in the specified financial institution. You may ask the sender to provide a valid receiver account.
REMCRGT002
REMCRGT002HTTP Status: 422
The target account is not allowed to participate in a remittance. You may ask the sender to provide a valid receiver account.
REMCRG0002
REMCRG0002HTTP Status: 422
One of the accounts does not exist in the specified financial institution. Try another account and make sure you use the valid one.
REMCRG0003
REMCRG0003HTTP Status: 422
One of the accounts is not allowed to participate in a remittance. Try another account and make sure you use the valid one.
REMCRG0004
REMCRG0004HTTP Status: 422
The transaction count limit was exceeded for one of the accounts.
REMCRG0005
REMCRG0005HTTP Status: 422
The transaction amount limit was exceeded for one of the accounts.