Payment Statuses
A transition diagram of the different payment statuses of a transaction for online checkout, card transactions and Pay with Maya
State transition diagram of payment status
Payment Status Description
| Status | Description |
|---|---|
| PENDING_TOKEN | Initial status of the authorization for all payment awaiting for customer action to provide authorization (via OTP from issuing bank) |
| PENDING_PAYMENT | Initial payment status of the checkout transaction. |
| FOR_AUTHENTICATION | When the payment option chosen (e.g. card) requires further authentication (e.g. 3DS) before attempting to process or execute the payment transaction. |
| AUTHENTICATING | Authentication is ongoing. |
| AUTH_SUCCESS | Authentication has been successfully executed. Authentication may be in the form of 3DS authentication for card transactions. |
| AUTH_FAILED | Authentication of payment has failed. |
| PAYMENT_EXPIRED | When payment transaction is not executed, and expiration time has been reached. See details below for the Payment Expiration Time. |
| PAYMENT_PROCESSING | When the transaction has already been sent to the payment processor but has not yet completed execution. |
| PAYMENT_SUCCESS | Payment is successfully processed. |
| PAYMENT_FAILED | Payment is not successfully processed. |
| PAYMENT_CANCELLED | Payment is cancelled. No credit/debit card or e-wallet deduction was made. |
| VOIDED | When a successfully processed payment has been reversed (usually before a settlement cut-off for card-based payments). For more info, you may go to Voids and Refund. |
| REFUNDED | When a successfully processed payment has been fully or partially reversed (usually after a settlement cut-off for card-based payments). For more info, you may go to Voids and Refund. |
Payment Expiration Time
- Default expiration from time of creation (unless indicated otherwise below): 1 hour
- From creation of P2M transaction: 15 minutes
- From tokenization (i.e. Maya account bound to the transaction) of P2M transaction: 30 seconds
- From creation of PWP transaction: 30 minutes
- From creation of Card-vaulting transaction: 15 minutes
- From creation of Terminal (card-present) transactions: 15 minutes