Accept in-person payments using Maya Terminals

Accept card and wallet payments via the Maya Terminal

With Maya’s stand-alone terminal, you can start accepting in-store card and wallet payments.

Get Your Maya Terminals

Order and setup your Maya Terminals.

1 Setup Maya Business Manager

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Register and setup your account in Maya Business Manager.

ℹ️ If you already have an existing Maya Business Manager Account, you may skip this step.

2 Order your Maya Terminals

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After you have completed your setup in Maya Business Manager, hover to PayMaya One and Get Terminals, to order your terminals. Follow the next steps of the Maya Terminal activation with the selection of the device type, quantity and branch to assign the terminal, the delivery address, and setup projected transaction volume.

ℹ️ Maya Terminals will be delivered to your store, check the updates via the Maya Business Manager.

3 Review the Terminal Guides

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Once the terminals has been delivered, review the Maya Terminal Guidebook, based on the type of terminal availed:

  • Maya Sunmi Terminal
  • Maya PAX Terminal
  • Maya Terminal Lite
Train your team and the individuals who will be using the terminals; on the usage, functionalities, and how to troubleshoot the devices.

ℹ️ To attain a copy of the Maya Terminal Guidebook, request from [email protected].

Accepting Terminal Payments

At this point, you should have the following tokens:

  1. Completed your Maya Business Manager setup.
  2. Ordered and has received the Maya One Terminals.
  3. Reviewed and understood the terminal guides.

1 Input amount

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Once your customer prompts for payment, input the total sales amount, and click Proceed.

PAX Input Amount

Input transaction amount

2 Choose customer’s preferred payment method

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Ask your customer on the type of payment method preferred for the transaction. Click the selected payment method.

Sample of choosing a payment method: e-wallets (left) and cards (right)

Sample of choosing a payment method: e-wallets (left) and cards (right)

What are the Payment Methods?

a. Accept Maya Wallet Payments

Once selected, the Maya Terminal opens a Maya QRPH Code. The customer logs in and opens their personal Maya app account, opens the scanner, and scans the QR code reflected on the Maya Terminal.

b. Accept Card Payments

Select Card Payments option, and the customer uses a physical card to pay the transaction. Maya supports card swiping, tap the card via NFC, and dip the card onto the slot.

c. Accept Payments via QR Code (QRPH)

Accept other wallets and banks that support QRPH payments. The customer logs in and opens their personal wallet or bank app account, opens the scanner, and scans the QR code reflected on the Maya Terminal.

d. Accept Payments by scanning your Customer’s QR Code

Your customer opens their wallet or bank app account, generates QR Code, and the terminal scans the code.

3 The customer pays for the transaction

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In this stage, your customer proceeds to payment of the transaction.

Sample customer payment via e-wallet (left) and card (right)

Sample customer payment via e-wallet (left) and card (right)

4 Print customer receipt

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Once the customer successfully pays for the transaction, the Maya Terminal will receive a successful confirmation, and will prompt you to Print Consumer Receipt.

Print the customer receipt of payment via e-wallet (left) and card (right)

Print the customer receipt of payment via e-wallet (left) and card (right)

5 Print the merchant receipt

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At this stage, you will be prompted to Print Merchant Receipt. You have the option to print or skip this step, to have a physical copy in reference to the customer’s transaction payment.

Printing the merchant receipt of a payment via e-wallet (left) and card (right)

Printing the merchant receipt of a payment via e-wallet (left) and card (right)

Managing Terminal Transactions

The main steps of setting-up and managing the terminals are provided on the terminal guides, Review Terminal Guides. To supplement the training experience of your team, here are videos on how to void transactions, settle payments, and reprint receipts.

Void Transactions

Settle Payments

Reprint Receipts