Terminal Transactions Errors

ACQ008 - When attempting to generate a QRPH image

Terminal Model: PAX

If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

ACQ091 - Authorization System / Issuer System Inoperative

Terminal Model: PAX

1. Please retry the transaction using a different card.

2. If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

ACQ0084 - Transaction was blocked by the acquirer

Terminal Model: PAX

1. Please validate the card details used then retry the transaction.

2. Retry the transaction using a different card.

1996 - TypeError: Cannot read property 'message' of undefined (Terminal shows Declined P3 Terminal)

Terminal Model: PAX

If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

Terminal shows 1996 - General Error

Terminal Model: PAX

If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

Terminal shows RKI: 1401 error

Terminal Model: PAX

1. Check the device for connection or cable issues

2. If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

Terminal shows RuntimeException error

Terminal Model: PAX

If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

Terminal shows PY0017 error

Terminal Model: PAX

If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

K003: Invalid authentication credentials

Terminal Model: PAX

If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .

Terminal shows Error Code: RC 57

Terminal Model: PAX

1. Please retry the transaction using a different card.

2. If the issue persists, contact your designated Maya Relationship Manager or call the Maya Business Support hotline .