Developer Discussions
How do I get my credentials for production?
I have recently emailed maya support and I requested for my credentials for production since I am done with integrating maya with my online shop. I successfully transacted in sandbox and my webhooks are status 200. I have received this message from an email but I cant find it. "the credentials has been sent to you by our Operations Fulfillment team". Where do I find my production credentials?
Posted by Adrian Ladia about 9 hours ago
I try to create customer and I get this error.
**NOTE**: Already try different Key from this <https://developers.maya.ph/reference/sandbox-credentials-and-cards>
**Request:**
```javascript
const options = {
method: 'POST',
headers: {
accept: 'application/json',
'content-type': 'application/json',
authorization: 'Basic cGstZW80c0wzOTNDV1U1S212ZUpVYVc4VjczMFRUZWkyelk4ekU0ZEhKRHhrRjpzay1LZm1mTEpYRmRWNXQxaW5ZTjhsSU93U3J1ZUMxRzI3U0NBa2xCcVlDZHJV'
},
body: JSON.stringify({
firstName: 'Maya',
middleName: 'Jose',
lastName: 'Juan',
birthday: '1987-07-28',
sex: 'F',
contact: {phone: '+63(2)1234567890', email: '[email protected]'},
billingAddress: {
line1: '6F Launchpad',
line2: 'Sheridan Street',
city: 'Mandaluyong City',
state: 'Metro Manila',
zipCode: '1552',
countryCode: 'PH'
},
shippingAddress: {
firstName: 'Maya',
middleName: 'Jose',
lastName: 'Juan',
line1: '6F Launchpad',
line2: 'Sheridan Street',
city: 'Mandaluyong City',
state: 'Metro Manila',
zipCode: '1552',
countryCode: 'PH',
phone: '+63(2)1234567890',
email: '[email protected]',
shippingType: 'ST'
},
customerSince: '2020-12-25'
})
};
fetch('<https://pg-sandbox.paymaya.com/payments/v1/customers'>, options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
```
**Response**
```json
}
"error": "Invalid endpoint. Please check if you are accessing the correct endpoint/resource.",
"code": "K004",
"reference": "8d905b2d-e0d3-41fc-ba86-b414e03a345f"
}
```
Posted by Cloud-Service 3 days ago
Invalid authentication credentials. Kindly verify if the key you are using is correct
Im trying maya checkout <https://developers.maya.ph/reference/createv1checkout> but error using this credentials
Username: 09193890579
Password: [email protected]
OTP: 123456
Posted by jaba 6 days ago
No Gcash Payment Option on the Invoice Payment Link

Weve created an invoice in the Maya Business Manage, however, the Gcash option is missing in the E-Wallet payments.
How can we enable that?
Posted by Harry 10 days ago
Void reversal
Good day. Is it possible to reverse a voided payment? Was accidentally clicked while exploring the terminal only.
Posted by Andre Caberto 12 days ago
Credit Card and GCash
Hi, is there a way that we can only pay using GCash only with showing the credit card form ? and a way to pay only using Credit Card without showing e-wallets ?
Posted by Charles Kurt 13 days ago
What is MID MEANS
hello may i know what is MID MEANS in settlement receipt ?
Posted by Jessamae 18 days ago
How can I get the public key and secret key
Thank you for assistance
Posted by Em-ar Villaro 20 days ago
Refund Period
According to this [Maya Developers documentation for refunds](https://developers.maya.ph/page/voids-and-refunds#refund) for refunds:
"You may still process refunds if the transactions are within 180 days from the transaction date. Transactions beyond 180 days but are within 1 year can be processed manually."
but in [P3 documentation for refunds](https://cdn.paymaya.com/sandbox/payments_api/paymayap3/paymayap3.html#header-transaction-cut-off-schedule-for-voids-and-refunds):
"PayMaya P3 retains transactions only up to a period of 90 days in its Sandbox environment and 390 days in its Production environment."
Which one is accurate for Sandbox and Production environments?
Posted by Dale 24 days ago
Maya and instapay
Does mayacan provide api for checking order status of instapay by using instapay
Posted by Jeason 25 days ago