Developer Discussions
DYNAMIC API QR ACCESS FORBIDEN
Hi developers and admins!
Our team has been dealing with this for so long. CSRs and RM are not getting we need.
We are currently able to use the API Key under the Checkout product to successfully integrate Maya Checkout and redirect customers to the hosted checkout page. However, when we try to call the Dynamic QR (QRPh) API endpoint in production, we consistently receive a Forbidden (PY0019) response.
From our understanding, this error indicates that our current API Key does not have the required access for the Dynamic QR / QRPh product. In our Business Manager portal, we can only see API Keys under the Checkout product, and no separate keys for Dynamic QR.
Could you kindly help us confirm and enable the following:
OR Help us get to the right person to resolve this. All we do for 2 weeks is call and send email everyday.
- Whether Dynamic QR (QRPh) is already enabled for our merchant account.
- If it is enabled, please confirm whether our existing API Key already has permissions for QRPh, or if we need a new set of keys.
- If not yet enabled, we would like to request activation of the Dynamic QR / QRPh product and issuance of the corresponding API Keys.