Developer Discussions

Ask a Question
Back to All

What does error "[PY0017] Merchant not found" mean?

When Creating a Card of Customer, it returns a verificationUrl in the response body.

When accessing theverificationUrl on the browser, the expected behavior is that it should successfully trigger a PHP 10.00 Test Charge to the card information stored on the linked Payment Token.

After entering the correct OTP in the verificationUrl, it always redirects to a "Payment Failed. There was an error processing your payment. Please try again" screen.

When Retrieving the Payment via the Transaction No. displayed on the same Payment Failed screen, it returns:

	"errorCode": "PY0017",
	"errorMessage": "[PY0017] Merchant not found."

What does error "[PY0017] Merchant not found" mean?